Inform your audiences in a personalized way

Open a new instant chat channel with audiences at your cultural institution (museum, monument, theater …). With a chatbot, offer a service that makes it easier for them to access the information they need.

answers to questions 24/7

In addition to your digital devices, the chatbot instantly informs your audience by answering their questions.

‘Ask Lucien’ the chatbot that answer to frequently asked questions for Caen memorial.

‘Ask Lucien’ chatbot telling his history to visitors.

a personal assistant who looks like you

Give your users a direct conversation channel that personalizes the relationship at your institution.

increased knowledge of your audiences

Do not solicit your public to know them, take advantage of the exchanges with your chatbot. Collect valuable semantic and statistical data.

‘Ask Twelvy’ the chatbot of Louis Vuitton Foundation.

A complete information device

An artificial intelligence specialized on cultural issues

A successful chatbot from its launch

Update your content in real time

Open to all languages

Accessible to people with disabilities

Available on your social networks and your website

Autonomy of the back office and advice of accompaniment

Personalized advice from statistics

Meet some of our chatbots

Ask Twelvy

louis vuitton foundation

Ask Lucien


Ask Jean Lecuyer


The MAIF Social Club and Ask Mona worked together in order to make cultural venues more interactive.

Chloé Tournier, Head of programming at MAIF SOCIAL CLUB